How are we keeping you safe during the Covid-19 outbreak?

With farming and food production considered an essential service during isolation, we want to keep sending Canes Deer Velvet out to the world. It’s important, because it supports the immune system in several different ways and helps the body to heal following tissue damage. We have made an application and are just waiting on clarification from the New Zealand government around postage and have been granted interim permission.

We are committed to doing what is asked of us, and we acknowledge the huge job the Government officials have on their hands with requests such as ours.

Here’s how we are doing things to ensure the product you will receive is spic and span and doesn’t pose any risk.
Our velvet is shrink wrapped, so the bottle itself is well protected. I (Kathy) am only one handling the product and I have completed 4 weeks of self isolation, with zero symptoms, and we continue to isolate in our bubble of three.
When I get an order, I wash hands before packing then don new gloves. Using a dedicated pair of tongs, I place the product into the bag, without touching inside of bag. I wipe the outside of the bag to protect our fabulous posties, who are doing such a great job for us all at this difficult time.

Postage is prepared online, printed and placed on bag using gloves, and then it’s ready to go in the mail box for collection.
We send an email to customers advising that when they receive the package we recommend the following:

  • Cut the bag open with scissors, and tip the bottle/s of velvet out onto your clean area.
  • Discard the packaging, then wash your hands thoroughly before touching the product.
  • You will also need to clean the area if package has been sitting somewhere in your home. This protects you from any bugs it might have picked up during its journey to you.
  • For added protection you can follow the same process to remove product from shrink wrap.
  • Always wash your hands before taking your daily dose.

If you have any questions about this process, or around Canes Deer Velvet and your immune system or healing, please contact Kathy.

Kia kaha, kia maia, kia manawanui.

Be strong, be brave, be steadfast.

Maori Proverb

Our best to your and your loved ones at this time.

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