Terms & Conditions

Making A Purchase To purchase simply add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. You will receive an auto respond message confirming your order.

Postage Information Your order will be sent within 2 working days by NZ Post in NZ, or using International airmail worldwide. Shipping NZ$3 per order within NZ, or NZ$6 per order worldwide. Shipping is free when you order 3 or more.

Shipping And Handling. Your order will be sent within 2 working days by NZ Post in NZ, or using International airmail worldwide. International delivery times are generally 7-14 days. When your order is ready for dispatch we will send you a further email confirming that your order is on it’s way. We do not charge for any item until it is ready to ship.

Credit Card Security We accept Visa and Mastercard.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach the bank. Here at Canes Deer Products we do not even get to see your full credit card details, that is how secure the system is. They are not held in clear text on any web site, or in hard copy. If you prefer you may send your credit card information via phone, fax or regular post. We do not recommend sending credit card details by regular email.

Privacy Policy Canes Deer Products Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Reaching Us

If you need to reach us please:
Email: [email protected]
Ph/Fax +64 7 333 8075
or write to
Canes Deer Products Ltd.
441 Plateau Rd
Reporoa 3081
New Zealand

We guarantee that Canes Deer Velvet is a Premium Quality Product
Manufactured from the complete antler (including the valuable tips), humanely removed at the optimum time for absolute maximum health benefits. Canes Deer Velvet is sterilised, processed and packaged under strict hygiene conditions in Government Licensed Premises meeting standards for Good Manufacturing Practice (GMP). The velvet is freeze dried to maintain nutrients in their optimum bioactive state, and milled extra finely to promote easy assimilation into the body. The manufacturing process of this supplement is 100% natural and the specified content and purity of our capsules is guaranteed.

If for any reason you are not completely happy with your purchase of Canes Deer Velvet we invite you to return it to us along with your receipt, for a refund of the full purchase price.

However please keep in mind that the benefits of Canes Deer Velvet become evident and increase over time. Some notice benefits within the first week. For others it may take 2-3 months to feel the benefits. This is when you can expect the body to have built up its nutrient levels enough for repair and healing to be taking place. Likewise the optimum dosage varies for everyone. Some get great results from 1 capsule daily, while others need more. If you have any questions on the use of Deer Velvet or the right dose for your situation please email our advisory service.

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